Digital Product Nature
At Photo Mirage, all our products are delivered digitally, including presets, guides, templates, resources, and digital prints. Since these items are intangible and instantly accessible after purchase, traditional returns do not apply.
Refund Eligibility
Refunds are only provided in the following limited cases:
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Duplicate purchases of the same product.
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Technical issues preventing product download or access.
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If the purchased file is corrupted or incomplete.
In such cases, customers may request a resolution in the form of a replacement file or a refund after proper verification.
Non-Refundable Items
Due to the digital nature of our products, the following are not eligible for refunds:
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Change of mind after purchase.
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Accidental purchase of the wrong product.
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Lack of software or tools required to use the digital files.
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Failure to use the product as intended.
Replacements and Access Issues
If you experience issues such as missing download links or file corruption, we will provide fresh access to the correct files. Our priority is ensuring you can use the products you have purchased without difficulty.
Policy Updates
Photo Mirage reserves the right to update or modify this policy at any time. We recommend reviewing this page periodically to stay informed about any changes.
